“Terry’s
style of service, matching superior
expertise with an extraordinary
personability has raised our
expectations- for the 2nd time
choosing Terry, excellent yet
again.”
—Doug and Karen Hackett
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Resources: Buying
a Home
Premier Service Commitments to
Buyers
As your Pacific Union real
estate agent, I will
- Explain agency
relationships in the State of California.
- Explain how the commission is paid
and distributed.
- Outline the property-buying process
and provide a timeline.
- Agree on the best way to continuing
our ongoing communications in a
way that fits your lifestyle, i.e.,
via email, telephone, etc.
- Provide you with resources for
information about communities,
schools, transportation and recreational
facilities.
- Assist you throughout the financing
process, and to put you in a stronger
negotiating position, facilitate
a mortgage pre-approval with our
affiliated lender.
- Review the costs involved in the
property- buying process.
- Review all documents, including
contracts, disclosures, disclaimers
and inspection reports. In some
instances, I may refer you to a
real estate attorney for further
clarification.
- Provide you with the name of a
competent real estate agent in
areas outside our geographic or
product expertise.
- Provide guidance to assist you
in the acquisition of your selected
property, including the negotiation
of all offers.
- Give you access to property listings
on our website and to the Multiple
Listing Service (MLS). This service
lets you receive email updates,
conduct additional research and
communicate with me 24 hours a
day, seven days a week.
- Locate and present selected properties
that meet your criteria.
- Preview, whenever possible, every
property I recommend to make sure
that it meets the standards that
you set.
- Contact you when a new property
that meets your needs becomes available.
- Review with you, if requested,
the benefits and drawbacks of each
property in which you have expressed
an interest.
- Represent your interests, respect
your confidentiality, and work
diligently to help you reach your
goals.
- Prepare and review with you a competitive
market analysis (CMA) of the property
you wish to purchase so that you
can make an informed decision about
the offering price.
- Counsel you on the best offer strategy
considering the current market
conditions.
- Prepare your offer to purchase,
and, if possible, present your
offer in person to the seller.
I will advise you as to the inspection
and loan contingencies that might
be a part of your offer.
- Negotiate the best price and terms
for your purchase given existing
market conditions and your personal
situation. I will discuss various
approaches to negotiating, and
recommend the best option for that
specific circumstance.
- Open escrow when your offer is
accepted and schedule the events
that will lead to a successful
close of escrow.
- Monitor the status and satisfaction
of all contract contingencies and
assist you in any further negotiations
with the seller. Throughout the
closing period, I will provide
you with regular progress updates.
- Provide you with a list of
professionals or vendors who
provide the services and/or inspections
recommended in the Buyer’s
Inspection Advisory.
- Deliver and/or communicate to you,
in a timely manner, any disclosures,
materials or information that has
been received by me and that could
materially affect your decision
to complete the purchase.
- Schedule property inspections and
attend inspections, if practical
or instructed by you, as well as
any subsequent meetings or appointments
with the professionals of your
choice.
- Discuss your options based on inspection
results.
- Monitor your loan approval process,
if you request. I will coordinate
the appraisal of the property and,
if appropriate, provide access
and assistance to the appraiser.
- Advise you on your options should
problems arise with any part of
the escrow process from loan, to
title, to property inspections
and assist in renegotiating the
contract if necessary.
- Accompany you on a property walk-through
inspection before closing, as provided
for in the contract.
- Contact you after the close of
escrow to confirm the completion
of all the details.
- Provide you with the opportunity
to evaluate the services you received
from me via a third- party post-transaction
survey.

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